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Here’s what we’re doing:

• For units that subscribe to Aggie Desktop BigFix Self-Service Software Installation, we have released content for both Windows and Mac. Users may use the UC Davis Self-Service Application from their system tray (Win) or menu bar (Mac) to install FortiClient VPN. The client is pre-configured for the onramp.ucdavis.edu VPN configuration (both full- and split-tunnel). 

Aggie Desktop presented at the July 2021 UC Davis IT Security Committee meeting on BigFix patching, including:

Aggie Desktop presented at the February 2021 UC Davis IT Services Committee meeting:

Aggie Desktop presented at the January 2020 IT Services Committee meeting, highlighting:

Patching endpoints is simple in principle, but difficult in practice. From users who refuse to reboot, to patches that break major functionality, to software that can't be patched while other software is running (looking at you, Java!), patching is fraught. When you add in the differences between research and business IT environments, the complexity of patching can spiral out of control.

The Aggie Desktop Jamf Pro service for managing Apple macOS and iOS devices is now available for campus units to subscribe! For more information, check out our Jamf Pro service page: https://aggiedesktop.ucdavis.edu/jamf-pro

Aggie Desktop presented at the December 2017 TSP Update, highlighting:

• The Aggie Desktop Service Model
• Availability of Aggie Desktop WSUS to campus
• Availability of Aggie Desktop MDT to campus

The presentation slides are available here:

https://ucdavis.box.com/v/agdt-tsp-update-december-2017

Aggie Desktop presented at the June 2017 TSP Update, highlighting:

• The motivations for Aggie Desktop
• The principles that drive Aggie Desktop
• The Aggie Desktop Service Model
• Availability of Aggie Desktop WSUS to campus

The presentation slides are available here:

https://ucdavis.box.com/v/agdt-tsp-update-june-2017

Aggie Desktop Windows deployment services supports a variety of common hardware. The up-to-date list can be found here:

http://kb.ucdavis.edu/?id=2072

Partners and customers can request additional models following the directions on that page.

Understand Aggie Desktop by learning what the service is not about...

• End-user support
• Software licensing
• Hardware procurement
• Inclusive of speciality apps
• Mandatory or prescriptive
• Opaque