Services

• Aggie Desktop will . . .
  • Maintain deployment, management, and self-service infrastructure.
  • Maintain and test OS deployment images/automation.
  • Test and deploy patches for OS and applications.
  • Provide self-service for application installation and configuration.
  • Serve as an escalation point for IT partners.
• Aggie Desktop will not . . .
  • Provide end-user support.
  • Handle software licensing (some services have licensing requirements).
  • Handle hardware procurement (but will work with Financial Sustainability-Bulk Computer Purchase).

Aggie Desktop Technology Stack